Send request

Flash info Covid-19 :

Due to a high volume of emails, our response time will be impacted. Requests will be processed according to the date of the stay. For more information on the cancellation conditions: Consult our Covid-19 assistant

E-mail *

Firstname *

Lastname *

You are *-an individualA company (including agency or work council)

An individual *-An individualCNAS or CGOS member CAF with AVF/AVS beneficial owner

Your request concerns *-I don't have a reservationI already have a reservationI want to make a complaint

I don't have a booking-I want information about a campsiteI want information about paymentI want information about insurancesI want information about special offersI want information about VeePee offers

I already have a reservation-Je souhaite connaitre l'état de ma commandeJe souhaite des informations sur mon séjourJe souhaite obtenir mes documentsJ'ai des questions sur le paiementJe souhaite faire une demande particulièreJ'ai des questions sur les assurancesJe souhaite modifier mon séjourJe souhaite annuler mon séjour

I want to do a claim-Booking incidentIssue during my stay

⚠️ Coronavirus crisis ⚠️ *-My stay is DURING the confinement. I want to CANCEL or POSTPONEMENT.My stay is OUTSIDE containment. I want to CANCEL or MODIFY.I received a cancellation confirmation and a credit note.I received an offer for a new stay.My request is NOT linked to a cancellation or modification of the stay.

J'ai reçu une confirmation d'annulation et un avoir *-Comment utiliser mon avoir ?Je ne souhaite pas utiliser cet avoir

J'ai reçu une offre pour un nouveau séjour *-Je souhaite valider cette proposition.Je souhaite refuser cette proposition.

Subject *

Description *Please enter the details of your request. A member of our support team will respond as soon as possible.

File No. (7 digits)

Attachments

Choose FileNo file chosenDelete uploaded file

Send